Harbor Debt Relief

Last updated: July 13, 2023

This Online Privacy Policy applies to www.Harbordebt.com, owned and operated by Harbor Debt Relief, LLC (sometimes referred to as “Company”), and any Company affiliate that links to this Policy, (each, a “Site,” and collectively, the “Sites”). This Policy describes how Harbor Debt Relief, LLC collects and uses the personal information you provide.

Agreement to this Policy: By using this Site you consent to this Online Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at support@harbordebt.com

Collection and Use of Personal Information We collect your name, email address, mailing address, phone number. We collect this information when you sign up for our newsletter or email list. Contact us with questions or request more information about our products or services.

We use this information for marketing and customer service.

All customers must understand that we record all calls and monitor them for quality assurance and training purposes.

Information Sharing We will share your personal information with third parties only in the ways that are described in this privacy statement.

We may provide your personal information to agents or service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to ship your order, or send you email on our behalf. These third parties are authorized to use your personal information only to perform the service they are providing for us.

In the event Harbordebt.com goes through a business transition, such as acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Information Obtained from Third Parties We purchase marketing data about our customers from third parties and combine it with the personally identifiable information customers provide us for marketing purposes. We do not disclose this information to any third parties other than agents or service providers working on our behalf. Those agents or service providers are obligated to use this information only for the purpose for which we provided it to them.

Choice/Opt-Out You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at support@Harbordebt.com.

Cookies

Harbor Debt Relief, LLC and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order, or engage our services, through our site in order to detect and prevent fraud.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out emailing us at support@harbordebt.com (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Updating Your Personal Information Upon request we will provide you with information about whether we hold any of your personal information. If you wish to request access, or deletion of your personal information please contact us at support@Harbordebt.com.

Social Media Widgets Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.

Testimonials We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@Harbordebt.com.

Security The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us. While we strive to use industry standard methods of protecting your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@Harbordebt.com.

Frames Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to Harbor Debt Relief, LLC.

California Do Not Track Disclosures

How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?

We currently do not respond to DNT signals in browsers because we do not track individual users across the web.

May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.Harbordebt.com?

No.

Notice to California Residents

In response to a California law, we will automatically treat individuals with California addresses or telephone numbers (when disclosed to us) as if you requested us to not share your information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.

Notice to Vermont Residents

In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.

Notice to Nevada Residents

We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us directly and making such request in writing at support@Harbordebt.com. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.

Notice to Users Outside of the United States

This Online Privacy Policy is intended to cover collection of information on our Sites from residents of the United States. If you are visiting our Sites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.

Protecting Children’s Privacy Online

The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). If you believe that we have received information from a child or other person who is not of a majority age in their relevant jurisdiction, please contact us at our email or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information.

Notification of Privacy Statement Changes. We may update this policy from time to time as our information practices are modified or changed. If we make changes to the Privacy Notice, we will revise the “Last Updated” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.

Contact Information You can contact us by writing or email us at the address below.

Harbor Debt Relief, LLC 1 International Blvd Suite 400 Mahwah New Jersey 07495

Please print and retain a copy of this privacy policy for your records.